Privacy Policy
Effective Date: May 4, 2023
Last Updated: July 22, 2026
Just Today Holistic Counseling & Wellness ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services.
Information We Collect
We may collect personal information that you voluntarily provide, including:
Name
Mailing address
Email address
Telephone number
Date of birth
Insurance information
Information submitted through contact forms, appointment requests, or client intake forms
Any other information you choose to provide
If you become a client of our practice, your protected health information (PHI) is governed by our Notice of Privacy Practices, which is provided separately in accordance with the Health Insurance Portability and Accountability Act (HIPAA).
How We Use Your Information
We may use your information to:
Respond to inquiries
Schedule, confirm, or modify appointments
Provide counseling and behavioral health services
Communicate regarding your care or administrative matters
Process payments and insurance claims
Improve our website and services
Comply with legal, ethical, and regulatory requirements
SMS Communications
If you choose to receive text messages from us, we may send appointment reminders, scheduling updates, office notifications, or other administrative communications related to your care.
Message frequency varies based on your interactions with our practice. Standard message and data rates may apply according to your mobile carrier.
You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact our office.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with trusted service providers solely for the purpose of facilitating text messaging services or as otherwise required by law.
Email Communications
We may communicate with you by email regarding appointments, billing, administrative matters, or other information related to our services. While we take reasonable precautions to protect your information, email may not be a completely secure method of communication.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve website performance, enhance your browsing experience, and analyze website traffic. Cookies do not typically identify you personally unless you voluntarily provide personal information through our website.
You may disable cookies through your browser settings; however, doing so may affect certain website features.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information only in the following circumstances:
With trusted vendors or service providers who assist in operating our practice
With insurance companies or other healthcare providers when necessary to provide services or process claims
When required by federal or state law
In response to a valid court order, subpoena, or other legal process
To protect the rights, safety, or property of our practice, our clients, or others
As otherwise permitted or required by applicable law
Third Party Service Providers
Our practice may utilize trusted third party vendors to support business operations, including electronic health records, appointment scheduling, telehealth services, payment processing, secure communications, website hosting, analytics, and other administrative functions. These providers are contractually or legally obligated to safeguard your information and may maintain their own privacy policies.
Data Security
We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or disclosure. Although we strive to protect your information, no method of electronic transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on applicable law, you may have the right to:
Request access to certain personal information we maintain about you
Request correction of inaccurate personal information
Request restrictions on certain communications
Withdraw consent for optional communications such as text messaging
Request additional information regarding our privacy practices
Clients receiving behavioral health services also have the rights described in our Notice of Privacy Practices.
Children's Privacy
Our website is not intended to knowingly collect personal information from children under the age of 13 without parental or legal guardian involvement. Services provided to minors are subject to applicable federal and state laws regarding consent and confidentiality.
External Websites
Our website may contain links to third party websites for your convenience. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any revisions will be posted on this page with an updated Last Updated date. Continued use of our website following any changes constitutes acceptance of the revised policy.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us.
Just Today Holistic Counseling & Wellness
Phone: (252) 703-7337
Email: info@justtodaycounseling.com